fuck-customers:

If I may make a suggestion for anyone who’s ever had to deal with those people who mistake your “nice customer service” voice with *~flirting~* and ask you for your personal phone number while you’re on your shift: DO NOT GIVE THEM A FAKE NUMBER. 

One of my (now ex) coworkers had this really creepy guy asked her for her phone number, but she was too polite, and frankly kind of nervous, to say “no” to him so she gave him a fake number to get him to go away. For about the next month after that, the guy would come in and harass her about every time she worked her shifts. She only worked Mondays and Thursdays, and we only saw the guy come in on those days seemingly with the intention to just buy groceries, but he always checked them out in the lane she worked in and would subtly bring up the fake number incident, so it didn’t take long for the rest of us to figure out that this guy was hella sketchy. 

Well long story short (with details extracted), there was a little “incident”…so we had to contact the authorities about the creepy customer and my coworker ended up quitting not too long after because she was still too paranoid about the guy possibly returning. 

I know there’s some workers out there who feel really nervous about saying “no” to certain customers when they ask them for their phone number (myself included at times), so maybe try this:

If they ask, just say that you’re not allowed to give out your personal number while you’re working your shift. If you have to, make up some bullshit story about how past workers have been fired for getting caught doing that all while mentioning that you only want to keep your job (maybe run this by with your manager/boss first before you try these tips, just so that they know your intentions. my boss doesn’t mind me doing this ‘cause he knows that there’s a lot a weird people out there and that I’m only doing it to protect myself). Now, if the customer is smart, they’ll take the hint and back off after that. But if they insist on you giving it to them, just stick to your story and subtly hint at the security cameras in the store (even if your store doesn’t have them). For example, say something like “I’m sorry, but my boss watches the security cameras all the time so he knows when we’re doing something we’re not supposed to be doing.” Usually just mentioning security cameras will get even the sketchiest of customers to back off, ‘cause at that point they’ll realize that they’re being recorded as well. I’ve had to use this example once before, and the customer got really nervous when I brought up the word “cameras” and I haven’t seen him around my store since (smart choice dude 👌)

Now, in the rare case that the customer 1.) still isn’t taking “no” for an answer and/or 2.) leaves but then decides to wait around for you until you finish your shift to try asking again…..Call your manager/boss IMMEDIATELY to voice your concern. And if you absolutely have to in this case, call the police as well. Make it absolutely clear to both parties that you have declined this person’s request multiple times and that you’re concerned that they still won’t back off.

TL;DR: Don’t give a fake number to a customer b/c if they figure it out and aren’t happy about it, they know where you work. Instead, just tell them that you’re not allowed to give out numbers while you’re on the clock, and if they don’t back down, TELL SOMEONE. 

Stay safe, everyone!

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